Colombia - Efecty - Decrease in Conversion Rates

Incident Report for D24

Identified

We would like to inform you that Efecty is experiencing issues on their side, causing intermittency. All D24 services are fully operational. We will continue monitoring this incident and will inform you of any further issues.

Posted Jun 29, 2026 - 20:40 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.

Posted Jun 29, 2026 - 20:11 UTC

Investigating

We are currently investigating this issue.

Posted Jun 29, 2026 - 16:25 UTC

This incident affects: Payment methods (Colombia - Efecty).