Chile - Webpay - Transbank Issues

Incident Report for D24

Resolved

This incident has been resolved.

Posted Oct 28, 2026 - 04:31 UTC

Monitoring

We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.

Posted Oct 28, 2026 - 04:11 UTC

Identified

We would like to inform you that Transbank is currently facing issues on their side, resulting in a decrease in the conversion rate that is impacting payments through Webpay for all banks. We want to assure you that all D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we have any news.

Posted Oct 28, 2026 - 03:13 UTC

This incident affected: Payment methods (Chile - Webpay).