Chile - Banco Santander - Decrease in Conversion Rates
Incident Report for D24
Resolved
This incident has been resolved.
Posted Apr 07, 2024 - 06:11 UTC
Monitoring
We are now seeing the conversion rates reaching the expected. We will keep monitoring and inform you of further issues.
Posted Apr 07, 2024 - 05:49 UTC
Identified
We want to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their HomeBanking application.
We will closely monitor this situation and provide updates in case of any improvements.
Posted Apr 07, 2024 - 04:10 UTC
Investigating
We are currently investigating this issue.
Posted Apr 07, 2024 - 03:39 UTC
This incident affected: Payment methods (Chile - Banco Santander).