Chile - Banco Santander - Home Banking Issues

Incident Report for D24

Resolved

This incident has been resolved.

Posted May 04, 2026 - 22:10 UTC

Monitoring

We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues

Posted May 04, 2026 - 21:40 UTC

Identified

We would like to inform you that Banco Santander is presenting an error on their Home Banking application resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.

Posted May 04, 2026 - 20:25 UTC

This incident affected: Payment methods (Chile - Banco Santander).