We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Posted Oct 12, 2025 - 12:54 UTC
Update
We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional. We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Posted Oct 12, 2025 - 09:11 UTC
Identified
We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer, SPEI payments and Mexican payouts. All D24 services are fully functional. We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Posted Oct 12, 2025 - 07:22 UTC
This incident affected: Payouts (Mexico) and Payment methods (Mexico - BBVA Bancomer, Mexico - Spei).