Brazil - Itaú - Open Finance Issues
Incident Report for D24
Resolved
This incident has been resolved.
Posted Nov 16, 2024 - 00:11 UTC
Monitoring
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Posted Nov 15, 2024 - 23:46 UTC
Identified
We would like to inform you that we have identified issues on Itaú's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Itaú are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Posted Nov 15, 2024 - 12:59 UTC
This incident affected: Payment methods (Brazil - Itaú).
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