D24 Status

Mar 28, 2025

Resolved - This incident has been resolved.
Mar 28, 12:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 28, 12:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 28, 12:21 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Mar 28, 11:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 28, 11:44 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 28, 11:33 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 28, 10:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 28, 10:21 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side resulting in intermittences on the approval of payments through PSE and the method itself. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Mar 28, 08:25 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Mar 28, 09:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 28, 09:42 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 28, 09:32 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 28, 04:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 28, 04:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 28, 03:24 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 28, 03:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 28, 02:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 28, 02:40 UTC

Mar 27, 2025

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 27, 23:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 27, 23:02 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 27, 22:40 UTC

Brazil - Nubank - Home Banking Issues

Resolved - This incident has been resolved.
Mar 27, 19:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 27, 19:42 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Nubank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 27, 19:32 UTC

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 27, 12:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 27, 11:11 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Mar 27, 10:53 UTC

Colombia - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 27, 10:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 27, 10:48 UTC

Identified - We would like to inform you that Banco de Bogota, Daviplata and Banco BBVA Colombia are currently presenting issues on their side resulting in intermittences on the approval of payments through PSE. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as possible.
Mar 27, 08:28 UTC

Mar 26, 2025

Chile - Banco Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 26, 12:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 26, 11:27 UTC

Identified - We would like to inform you that Banco Santander is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Mar 26, 10:21 UTC

Mar 25, 2025

Bolivia - Pago Facil - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 25, 23:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 25, 22:32 UTC

Identified - We want to inform you that PagoFacil is presenting issues on its side and not completing payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 25, 19:23 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 25, 18:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 25, 18:00 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side resulting in intermittences on the approval of payments through PSE and the method itself. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Mar 25, 17:28 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Mar 25, 14:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 25, 14:25 UTC

Update - We would like to inform you that we have identified that the issues with PagSeguro are currently impacting the completion of payouts for their customers. However, the Pix payments are now reaching the expected conversion rates.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Mar 25, 14:15 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 25, 14:04 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Mar 25, 03:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 25, 02:54 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 25, 02:44 UTC

Mexico - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 25, 02:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 25, 00:44 UTC

Identified - We would like to inform you that local Mexican banks are currently experiencing issues on their side, resulting in lower CR for SPEI.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
Mar 25, 00:16 UTC

Mar 24, 2025

Brazil - Nubank - Home Banking Issues

Resolved - This incident has been resolved.
Mar 24, 21:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 24, 20:57 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Nubank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 24, 18:34 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Mar 24, 21:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 24, 20:53 UTC

Identified - We want to inform you that Banco Inter has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Mar 24, 20:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 24, 20:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 24, 20:12 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 24, 20:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 24, 20:14 UTC

Identified - We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Mar 24, 19:53 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 24, 19:43 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 24, 19:33 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Mar 24, 19:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 24, 19:30 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 24, 19:20 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Mar 24, 19:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 24, 19:30 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 24, 19:20 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Mar 24, 18:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 24, 18:35 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 24, 18:04 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 24, 14:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 24, 13:06 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 24, 09:53 UTC

Investigating - We are currently investigating this issue.
Mar 24, 09:21 UTC

Chile - Banco Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 24, 09:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 24, 09:00 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Mar 24, 05:03 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 24, 01:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 24, 01:10 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 23, 19:47 UTC

Mar 23, 2025

Mexico - CoDi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 23, 14:21 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 23, 12:57 UTC

Investigating - We are currently investigating this issue.
Mar 23, 11:19 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 23, 12:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 23, 12:14 UTC

Update - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer, payouts and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 23, 08:46 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 23, 06:31 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 23, 12:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 23, 12:03 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 23, 11:41 UTC

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 23, 11:46 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 23, 11:36 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Mar 23, 09:06 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Mar 23, 10:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 23, 10:48 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 23, 10:38 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Mar 23, 10:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 23, 10:12 UTC

Identified - We want to inform you that PicPay has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Mar 23, 09:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 23, 09:40 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 23, 09:29 UTC

Mar 22, 2025

Brazil - Central Bank - Pix System Intermittences

Resolved - This incident has been resolved.
Mar 22, 14:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 22, 14:04 UTC

Identified - We would like to inform you that we have identified an incident with the Brazilian Central Bank system causing intermittent issues with payment processing for several banks. This is currently affecting all transactions and may result in delays for our customers. However, we want to assure you that all D24 services are fully functional despite this incident. We will closely monitor the situation with the Central Bank system and provide updates in case of any improvements.
Mar 22, 13:31 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Mar 22, 14:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 22, 13:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 22, 13:32 UTC

Brazil - Nubank - Home Banking Issues

Resolved - This incident has been resolved.
Mar 22, 13:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 22, 13:24 UTC

Identified - We want to inform you that Nubank has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Mar 22, 13:14 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 22, 13:04 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Nubank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 22, 12:52 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Mar 22, 12:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 22, 12:34 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 22, 12:23 UTC

Brazil - Nubank - Home Banking Issues

Resolved - This incident has been resolved.
Mar 22, 12:29 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 22, 12:18 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Nubank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 22, 12:08 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 22, 11:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 22, 10:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 22, 10:40 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Mar 22, 04:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 22, 04:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 22, 04:22 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Mar 22, 04:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 22, 03:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 22, 03:39 UTC

Mar 21, 2025

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Mar 21, 15:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 21, 14:56 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Mar 21, 14:46 UTC

Update - We want to inform you that Banco do Brasil has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Mar 21, 13:44 UTC

Identified - We want to inform you that Banco do Brasil has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Mar 21, 13:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 21, 13:03 UTC

Update - We would like to inform you that we have identified that the issues with Banco do Brasil are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Mar 21, 12:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 21, 12:39 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Mar 21, 10:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 21, 10:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 21, 00:36 UTC

Mar 20, 2025

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Mar 20, 14:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 20, 14:19 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 20, 13:38 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 20, 13:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 20, 13:48 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 20, 13:17 UTC

Peru - PagoEfectivo - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 20, 13:41 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 20, 13:36 UTC

Investigating - We are currently investigating this issue.
Mar 20, 13:07 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Mar 20, 12:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 20, 12:23 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 20, 12:13 UTC

Mexico - Channel Issues

Resolved - This incident has been resolved.
Mar 20, 10:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 20, 09:46 UTC

Identified - At the moment, we are experiencing issues with our channel’s platform. During this period, you may notice a decrease in SPEI payments and payouts in Mexico. The channel is working on a fix, and we will update you as soon as we have more information.
Mar 20, 08:46 UTC

Brazil - C6 Bank - Home Banking Issues

Resolved - This incident has been resolved.
Mar 20, 04:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 20, 04:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of C6 Bank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 20, 03:56 UTC

Mar 19, 2025

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Mar 19, 17:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 19, 17:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 19, 17:29 UTC

Bolivia - Pago Facil - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 19, 13:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 19, 12:42 UTC

Identified - We want to inform you that PagoFacil is presenting issues on its side and not completing payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 19, 10:01 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Mar 19, 08:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 19, 07:54 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are still ongoing, we will continue monitoring and inform you regarding any news.
Mar 19, 07:33 UTC

Update - We would like to inform you that we have identified that the issues with PagSeguro are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Mar 19, 06:30 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 19, 06:20 UTC

Mar 18, 2025

Bolivia - Pago Facil - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 18, 23:23 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 18, 23:01 UTC

Identified - We want to inform you that PagoFacil is presenting issues on its side and not completing payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 18, 19:51 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Mar 18, 18:56 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 18, 18:45 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 18, 18:14 UTC

Mexico - OXXO - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 18, 14:07 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 18, 12:10 UTC

Investigating - We are currently investigating this issue.
Mar 18, 10:25 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Mar 18, 12:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 18, 12:20 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 18, 12:10 UTC

Brazil - C6 Bank - Home Banking Issues

Resolved - This incident has been resolved.
Mar 18, 02:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 18, 02:44 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of C6 Bank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 18, 02:34 UTC

Mar 17, 2025

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Mar 17, 23:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 17, 22:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 17, 22:29 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Mar 17, 19:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 17, 19:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 17, 19:28 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Mar 17, 19:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 17, 19:24 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 17, 19:13 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Mar 17, 18:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 17, 18:22 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 17, 18:12 UTC

Mexico - Channel Issues

Resolved - This incident has been resolved.
Mar 17, 16:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 17, 16:12 UTC

Update - We want to inform you that the conversion rate for SPEI payments has been normalized. However, we are still experiencing issues with our channel’s platform affecting the approvals for payouts in Mexico. The channel is working on a fix, and we will update you as soon as we have more information.
Mar 17, 11:14 UTC

Update - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the Payouts, BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 17, 06:37 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 17, 05:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 17, 05:21 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 17, 01:40 UTC

Colombia - Banco Nequi - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 17, 16:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 17, 16:08 UTC

Identified - We want to inform you that Banco Nequi is currently presenting issues on their side resulting in intermittences on the approval of payments through the method. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Mar 17, 12:41 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 17, 14:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 17, 13:29 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 17, 11:57 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Mar 17, 10:39 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 17, 10:29 UTC

Identified - We want to inform you that PagSeguro has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Mar 17, 10:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 17, 10:08 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Mar 17, 06:59 UTC

Update - We want to inform you that PagSeguro has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Mar 17, 06:49 UTC

Identified - We would like to inform you that we have identified that the issues with PagSeguro are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Mar 17, 06:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 17, 06:28 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 17, 03:03 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 17, 03:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 17, 03:02 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 17, 02:52 UTC

Mar 16, 2025

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 16, 13:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 16, 13:44 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 16, 13:33 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Mar 16, 13:23 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Mar 16, 12:25 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Mar 16, 10:24 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Mar 16, 11:22 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 16, 11:12 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 16, 10:41 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Mar 16, 06:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 16, 06:01 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 16, 05:49 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Mar 16, 04:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 16, 04:45 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 16, 04:24 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 16, 01:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 16, 01:42 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 16, 01:31 UTC

Mar 15, 2025

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Mar 15, 16:35 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 15, 16:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 15, 16:14 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Mar 15, 16:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 15, 16:22 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 15, 15:20 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Mar 15, 07:29 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 15, 07:19 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Mar 15, 04:35 UTC

Update - We would like to inform you that we have identified that the issues with Itaú are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Mar 15, 03:34 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 15, 02:32 UTC

Brazil - C6 Bank - Home Banking Issues

Resolved - This incident has been resolved.
Mar 15, 01:46 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Mar 15, 01:36 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of C6 Bank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Mar 15, 01:25 UTC

Mar 14, 2025

No incidents reported.

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