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All Systems Operational
About This Site
D24 status page for real-time and historical data on system performance.
Uptime over the past 90 days. View historical uptime.
Cashin APIs
Operational
90 days ago
100.0
% uptime
Today
Cashout APIs
Operational
90 days ago
100.0
% uptime
Today
Merchants Portal
Operational
90 days ago
100.0
% uptime
Today
Payment methods
Operational
90 days ago
99.84
% uptime
Today
Argentina - BBVA
Operational
90 days ago
100.0
% uptime
Today
Argentina - Galicia
Operational
90 days ago
100.0
% uptime
Today
Brazil - Banco do Brasil
Operational
90 days ago
100.0
% uptime
Today
Brazil - Banco Inter
Operational
90 days ago
100.0
% uptime
Today
Brazil - Banco Original
Operational
90 days ago
100.0
% uptime
Today
Brazil - Banrisul
Operational
90 days ago
100.0
% uptime
Today
Brazil - Boleto
Operational
90 days ago
100.0
% uptime
Today
Brazil - Bradesco
Operational
90 days ago
100.0
% uptime
Today
Brazil - Caixa
Operational
90 days ago
100.0
% uptime
Today
Brazil - C6 Bank
Operational
90 days ago
100.0
% uptime
Today
Brazil - Itaú
Operational
90 days ago
100.0
% uptime
Today
Brazil - Mercado Pago
Operational
90 days ago
100.0
% uptime
Today
Brazil - Nubank
Operational
90 days ago
100.0
% uptime
Today
Brazil - PagSeguro
Operational
90 days ago
100.0
% uptime
Today
Brazil - PicPay
Operational
90 days ago
100.0
% uptime
Today
Brazil - Pix
Operational
90 days ago
99.99
% uptime
Today
Brazil - Santander
Operational
90 days ago
100.0
% uptime
Today
Bolivia - Pago Facil
Operational
90 days ago
89.98
% uptime
Today
Chile - Bank Transfer
Operational
90 days ago
100.0
% uptime
Today
Chile - BCI
Operational
90 days ago
100.0
% uptime
Today
Chile - Banco Estado
Operational
90 days ago
100.0
% uptime
Today
Chile - Banco Falabella
Operational
90 days ago
100.0
% uptime
Today
Chile - Banco Santander
Operational
90 days ago
100.0
% uptime
Today
Chile - Itaú
Operational
90 days ago
100.0
% uptime
Today
Chile - MercadoPago
Operational
90 days ago
100.0
% uptime
Today
Chile - Webpay
Operational
90 days ago
100.0
% uptime
Today
Chile - Banco de Chile
Operational
90 days ago
100.0
% uptime
Today
Colombia - Nequi
Operational
90 days ago
100.0
% uptime
Today
Colombia - Baloto
Operational
90 days ago
100.0
% uptime
Today
Colombia - Bancolombia
Operational
90 days ago
100.0
% uptime
Today
Colombia - Efecty
Operational
90 days ago
100.0
% uptime
Today
Colombia - Mastercard
Operational
90 days ago
100.0
% uptime
Today
Colombia - PSE
Operational
90 days ago
99.99
% uptime
Today
Colombia - Visa
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Activa WesternUnion
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Banco Guayaquil
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Banco Pichincha
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Facilito
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Farmacias911
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Mastercard
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Pago Ágil
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Pichincha MiVecino
Operational
90 days ago
100.0
% uptime
Today
Ecuador - ServiPagos
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Tia
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Visa
Operational
90 days ago
100.0
% uptime
Today
Ecuador - Western Union
Operational
90 days ago
100.0
% uptime
Today
India - GooglePay
Operational
India - NetBanking
Operational
India - PhonePe
Operational
India - UPI
Operational
Kenya - M-Pesa
Operational
90 days ago
100.0
% uptime
Today
Mexico - BBVA Bancomer
Operational
90 days ago
100.0
% uptime
Today
Mexico - CoDi
Operational
90 days ago
100.0
% uptime
Today
Mexico - Mastercard
Operational
90 days ago
100.0
% uptime
Today
Mexico - OXXO
Operational
90 days ago
100.0
% uptime
Today
Mexico - Spei
Operational
90 days ago
100.0
% uptime
Today
Mexico - Todito Cash
Operational
90 days ago
100.0
% uptime
Today
Mexico - Visa
Operational
90 days ago
100.0
% uptime
Today
Panama - Mastercard
Operational
90 days ago
100.0
% uptime
Today
Panama - Visa
Operational
90 days ago
100.0
% uptime
Today
Paraguay - Mastercard
Operational
90 days ago
100.0
% uptime
Today
Paraguay - Visa
Operational
90 days ago
100.0
% uptime
Today
Peru - BCP
Operational
90 days ago
100.0
% uptime
Today
Peru - Mastercard
Operational
90 days ago
100.0
% uptime
Today
Peru - PagoEfectivo
Operational
90 days ago
99.97
% uptime
Today
Peru - Visa
Operational
90 days ago
100.0
% uptime
Today
Peru - Tupay
Operational
90 days ago
100.0
% uptime
Today
Peru - BBVA
Operational
90 days ago
100.0
% uptime
Today
Peru - ScotiaBank
Operational
90 days ago
100.0
% uptime
Today
Peru - Interbank
Operational
90 days ago
100.0
% uptime
Today
Peru - Yape
Operational
90 days ago
100.0
% uptime
Today
Payouts
Operational
90 days ago
99.7
% uptime
Today
Brazil
Operational
90 days ago
99.98
% uptime
Today
Brazil - Banco do Brasil
Operational
90 days ago
100.0
% uptime
Today
Brazil - Banco Inter
Operational
90 days ago
100.0
% uptime
Today
Brazil - Bradesco
Operational
90 days ago
100.0
% uptime
Today
Brazil - C6 Bank
Operational
90 days ago
100.0
% uptime
Today
Brazil - Caixa
Operational
90 days ago
100.0
% uptime
Today
Brazil - Itaú
Operational
90 days ago
100.0
% uptime
Today
Brazil - Mercado Pago
Operational
90 days ago
100.0
% uptime
Today
Brazil - Nubank
Operational
90 days ago
100.0
% uptime
Today
Brazil - PagSeguro
Operational
90 days ago
100.0
% uptime
Today
Brazil - PicPay
Operational
90 days ago
100.0
% uptime
Today
Brazil - Santander
Operational
90 days ago
100.0
% uptime
Today
Chile
Operational
90 days ago
100.0
% uptime
Today
Colombia
Operational
90 days ago
100.0
% uptime
Today
India
Operational
90 days ago
100.0
% uptime
Today
Mexico
Operational
90 days ago
99.99
% uptime
Today
Panama
Operational
90 days ago
100.0
% uptime
Today
Peru
Operational
90 days ago
100.0
% uptime
Today
Ecuador
Operational
90 days ago
94.38
% uptime
Today
External Providers
Operational
AWS cloudfront
Operational
AWS ec2-sa-east-1
Operational
AWS ec2-us-east-1
Operational
AWS health
Operational
AWS rds-us-east-1
Operational
AWS route53
Operational
Ticketing System
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Create Cashin API Response Time
Fetching
Create Cashout API Response Time
Fetching
Merchant Panel Response Time
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Fetching
Past Incidents
Nov 20, 2024
Resolved -
This incident has been resolved.
Nov 20, 14:12 UTC
Nov 20, 14:12 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 20, 14:01 UTC
Nov 20, 14:01 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 20, 13:39 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 20, 13:39 UTC
Resolved -
This incident has been resolved.
Nov 20, 14:09 UTC
Nov 20, 14:09 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 20, 14:07 UTC
Nov 20, 14:07 UTC
Identified -
We would like to inform you that we have identified that the issues with the Central Bank also impact the completion of payouts for several banks.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Nov 20, 14:04 UTC
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Nov 20, 14:04 UTC
Investigating -
We would like to inform you that we have identified an incident with the Brazilian Central Bank system causing intermittent issues with payment processing for several banks. This is currently affecting all transactions and may result in delays for our customers. However, we want to assure you that all D24 services are fully functional despite this incident. We will closely monitor the situation with the Central Bank system and provide updates in case of any improvements.
Nov 20, 14:04 UTC
Nov 20, 14:04 UTC
Resolved -
This incident has been resolved.
Nov 20, 10:35 UTC
Nov 20, 10:35 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 20, 10:06 UTC
Nov 20, 10:06 UTC
Identified -
We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 20, 05:16 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 20, 05:16 UTC
Resolved -
This incident has been resolved.
Nov 20, 09:53 UTC
Nov 20, 09:53 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 20, 09:06 UTC
Nov 20, 09:06 UTC
Identified -
We would like to inform you that Yape is presenting issues on their platform resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 20, 08:23 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 20, 08:23 UTC
Resolved -
This incident has been resolved.
Nov 20, 06:12 UTC
Nov 20, 06:12 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 20, 06:01 UTC
Nov 20, 06:01 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 20, 05:50 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 20, 05:50 UTC
Resolved -
This incident has been resolved.
Nov 20, 05:15 UTC
Nov 20, 05:15 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 20, 03:46 UTC
Nov 20, 03:46 UTC
Identified -
We would like to inform you that Yape is presenting issues on their platform resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 20, 01:32 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 20, 01:32 UTC
Resolved -
This incident has been resolved.
Nov 20, 03:41 UTC
Nov 20, 03:41 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 20, 03:30 UTC
Nov 20, 03:30 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 20, 03:20 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 20, 03:20 UTC
Nov 19, 2024
Resolved -
This incident has been resolved.
Nov 19, 23:32 UTC
Nov 19, 23:32 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 19, 22:57 UTC
Nov 19, 22:57 UTC
Investigating -
We are currently investigating this issue.
Nov 19, 20:21 UTC
Nov 19, 20:21 UTC
Resolved -
This incident has been resolved.
Nov 19, 03:16 UTC
Nov 19, 03:16 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 19, 02:01 UTC
Nov 19, 02:01 UTC
Identified -
We would like to inform you that BCP is presenting issues on their side, resulting in an intermittence that affects Tupay and PagoEfectivo payments. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we see any improvements.
Nov 18, 18:28 UTC
We are closely monitoring the situation and will update this incident as soon as we see any improvements.
Nov 18, 18:28 UTC
Investigating -
We are currently investigating this issue.
Nov 18, 17:52 UTC
Nov 18, 17:52 UTC
Nov 18, 2024
Resolved -
This incident has been resolved.
Nov 18, 21:30 UTC
Nov 18, 21:30 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 18, 21:17 UTC
Nov 18, 21:17 UTC
Identified -
We would like to inform you that Banco Estado is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 18, 20:07 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 18, 20:07 UTC
Resolved -
This incident has been resolved.
Nov 18, 16:52 UTC
Nov 18, 16:52 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 18, 16:44 UTC
Nov 18, 16:44 UTC
Identified -
We would like to inform you that Banco Estado is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 18, 15:14 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 18, 15:14 UTC
Resolved -
This incident has been resolved.
Nov 18, 13:32 UTC
Nov 18, 13:32 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 18, 13:22 UTC
Nov 18, 13:22 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 18, 13:12 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 18, 13:12 UTC
Resolved -
This incident has been resolved.
Nov 18, 09:38 UTC
Nov 18, 09:38 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 18, 09:19 UTC
Nov 18, 09:19 UTC
Update -
We are continuing to work on a fix for this issue.
Nov 18, 05:45 UTC
Nov 18, 05:45 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Banco Santander due to an error on their HomeBanking application. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Nov 18, 05:45 UTC
We are closely monitoring the situation and will update this incident as soon as we have any news.
Nov 18, 05:45 UTC
Resolved -
This incident has been resolved.
Nov 18, 08:13 UTC
Nov 18, 08:13 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 18, 08:03 UTC
Nov 18, 08:03 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 18, 07:01 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 18, 07:01 UTC
Resolved -
This incident has been resolved.
Nov 18, 06:54 UTC
Nov 18, 06:54 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 18, 06:44 UTC
Nov 18, 06:44 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 18, 06:23 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 18, 06:23 UTC
Resolved -
This incident has been resolved.
Nov 18, 05:06 UTC
Nov 18, 05:06 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 18, 04:56 UTC
Nov 18, 04:56 UTC
Update -
We would like to inform you that we have identified that the issues with Caixa are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Nov 18, 04:25 UTC
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Nov 18, 04:25 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 18, 04:15 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 18, 04:15 UTC
Nov 17, 2024
Resolved -
This incident has been resolved.
Nov 17, 20:36 UTC
Nov 17, 20:36 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 17, 18:40 UTC
Nov 17, 18:40 UTC
Identified -
We are currently experiencing issues with our channel's platform. The channel is working on a fix, and we will update you as soon as we have more information.
Nov 17, 16:35 UTC
Nov 17, 16:35 UTC
Investigating -
We are currently investigating this issue.
Nov 17, 02:32 UTC
Nov 17, 02:32 UTC
Resolved -
This incident has been resolved.
Nov 17, 11:55 UTC
Nov 17, 11:55 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 17, 11:16 UTC
Nov 17, 11:16 UTC
Investigating -
We are currently investigating this issue.
Nov 17, 09:22 UTC
Nov 17, 09:22 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 17, 08:02 UTC
Nov 17, 08:02 UTC
Investigating -
We are currently investigating this issue.
Nov 17, 06:04 UTC
Nov 17, 06:04 UTC
Resolved -
This incident has been resolved.
Nov 17, 11:39 UTC
Nov 17, 11:39 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 17, 11:35 UTC
Nov 17, 11:35 UTC
Identified -
We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Nov 17, 10:43 UTC
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Nov 17, 10:43 UTC
Resolved -
This incident has been resolved.
Nov 17, 05:52 UTC
Nov 17, 05:52 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 17, 05:42 UTC
Nov 17, 05:42 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 17, 05:32 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 17, 05:32 UTC
Resolved -
This incident has been resolved.
Nov 17, 05:26 UTC
Nov 17, 05:26 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 17, 05:21 UTC
Nov 17, 05:21 UTC
Identified -
We would like to inform you that we have identified an incident with the Brazilian Central Bank system causing intermittent issues with payment processing for several banks. This is currently affecting all transactions and may result in delays for our customers. However, we want to assure you that all D24 services are fully functional despite this incident. We will closely monitor the situation with the Central Bank system and provide updates in case of any improvements.
Nov 17, 05:13 UTC
Nov 17, 05:13 UTC
Nov 16, 2024
Resolved -
This incident has been resolved.
Nov 16, 15:00 UTC
Nov 16, 15:00 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 16, 14:35 UTC
Nov 16, 14:35 UTC
Identified -
We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Nov 16, 14:07 UTC
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Nov 16, 14:07 UTC
Resolved -
This incident has been resolved.
Nov 16, 06:58 UTC
Nov 16, 06:58 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 16, 06:38 UTC
Nov 16, 06:38 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 16, 06:27 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 16, 06:27 UTC
Resolved -
This incident has been resolved.
Nov 16, 04:39 UTC
Nov 16, 04:39 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 16, 04:22 UTC
Nov 16, 04:22 UTC
Identified -
We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Nov 16, 03:41 UTC
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Nov 16, 03:41 UTC
Resolved -
This incident has been resolved.
Nov 16, 03:30 UTC
Nov 16, 03:30 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 16, 02:15 UTC
Nov 16, 02:15 UTC
Identified -
We want to inform you that we are observing a decrease in conversion rates for WebPay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Nov 16, 00:21 UTC
We are closely monitoring the situation and will update this incident as soon as we have any news.
Nov 16, 00:21 UTC
Resolved -
This incident has been resolved.
Nov 16, 01:02 UTC
Nov 16, 01:02 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 16, 00:52 UTC
Nov 16, 00:52 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 16, 00:41 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 16, 00:41 UTC
Resolved -
This incident has been resolved.
Nov 16, 00:11 UTC
Nov 16, 00:11 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 15, 23:46 UTC
Nov 15, 23:46 UTC
Identified -
We would like to inform you that we have identified issues on Itaú's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Itaú are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Nov 15, 12:59 UTC
We will continue monitoring this incident and inform you as soon as any news becomes available.
Nov 15, 12:59 UTC
Nov 15, 2024
Resolved -
This incident has been resolved.
Nov 15, 23:35 UTC
Nov 15, 23:35 UTC
Update -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 15, 23:14 UTC
Nov 15, 23:14 UTC
Identified -
We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 15, 22:06 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 15, 22:06 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 15, 21:34 UTC
Nov 15, 21:34 UTC
Update -
We are now seeing the conversion rates reaching the expected values for Webpay payments. However, the issues affecting bank transfers for Banco Falabella are still ongoing, we will continue monitoring and inform you regarding any news.
Nov 15, 17:46 UTC
Nov 15, 17:46 UTC
Update -
We want to inform you that the issues with Banco Falabella are currently also impacting Webpay payments.
Our team is actively monitoring the situation, and we will keep you updated as soon as there are any improvements.
Nov 15, 16:27 UTC
Our team is actively monitoring the situation, and we will keep you updated as soon as there are any improvements.
Nov 15, 16:27 UTC
Identified -
We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 15, 16:20 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 15, 16:20 UTC
Resolved -
This incident has been resolved.
Nov 15, 12:37 UTC
Nov 15, 12:37 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 15, 12:27 UTC
Nov 15, 12:27 UTC
Update -
We would like to inform you that Caixa is still experiencing issues affecting Pix approvals.
We are actively monitoring the situation and will share updates as soon as new information becomes available.
Nov 15, 10:37 UTC
We are actively monitoring the situation and will share updates as soon as new information becomes available.
Nov 15, 10:37 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 15, 05:36 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 15, 05:36 UTC
Resolved -
This incident has been resolved.
Nov 15, 01:00 UTC
Nov 15, 01:00 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 15, 00:51 UTC
Nov 15, 00:51 UTC
Identified -
We would like to inform you that we have identified an incident with the Brazilian Central Bank system causing intermittent issues with payment processing for several banks. This is currently affecting all transactions and may result in delays for our customers. However, we want to assure you that all D24 services are fully functional despite this incident. We will closely monitor the situation with the Central Bank system and provide updates in case of any improvements.
Nov 15, 00:48 UTC
Nov 15, 00:48 UTC
Nov 14, 2024
Resolved -
This incident has been resolved.
Nov 14, 23:17 UTC
Nov 14, 23:17 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 14, 22:50 UTC
Nov 14, 22:50 UTC
Identified -
We want to inform you that we have identified a delay in OXXO payments due to issues on their platform. All D24 services are fully operational.
We are closely monitoring the situation and will provide updates if there are any improvements.
Nov 14, 17:48 UTC
We are closely monitoring the situation and will provide updates if there are any improvements.
Nov 14, 17:48 UTC
Resolved -
This incident has been resolved.
Nov 14, 12:20 UTC
Nov 14, 12:20 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 14, 12:10 UTC
Nov 14, 12:10 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 14, 11:59 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 14, 11:59 UTC
Resolved -
This incident has been resolved.
Nov 14, 11:13 UTC
Nov 14, 11:13 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 14, 11:03 UTC
Nov 14, 11:03 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 14, 10:53 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 14, 10:53 UTC
Resolved -
This incident has been resolved.
Nov 14, 05:20 UTC
Nov 14, 05:20 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 14, 04:06 UTC
Nov 14, 04:06 UTC
Identified -
We are currently experiencing issues with our channel's platform. To maintain service quality, we have activated our alternative channel. During this time, you may notice a decrease in payout approvals and SPEI and BBVA Bancomer conversion rates. The channel is working on a fix, and we will update you as soon as we have more information.
Nov 14, 04:03 UTC
Nov 14, 04:03 UTC
Resolved -
This incident has been resolved.
Nov 14, 03:42 UTC
Nov 14, 03:42 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 14, 03:32 UTC
Nov 14, 03:32 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 14, 03:21 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 14, 03:21 UTC
Nov 13, 2024
No incidents reported.
Nov 12, 2024
Completed -
The scheduled maintenance has been completed.
Nov 12, 05:55 UTC
Nov 12, 05:55 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 02:55 UTC
Nov 12, 02:55 UTC
Scheduled -
We would like to notify you that Transbank has scheduled a maintenance window for Tuesday, November 12th, 2024, from 02:55 AM UTC to 05:55 AM UTC. Please be aware that there may be intermittent issues with Webpay during this time.
Nov 11, 20:03 UTC
Nov 11, 20:03 UTC
Resolved -
This incident has been resolved.
Nov 12, 05:52 UTC
Nov 12, 05:52 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 12, 05:42 UTC
Nov 12, 05:42 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of C6 Bank payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 12, 05:11 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 12, 05:11 UTC
Resolved -
This incident has been resolved.
Nov 12, 01:31 UTC
Nov 12, 01:31 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 12, 01:20 UTC
Nov 12, 01:20 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 12, 01:10 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 12, 01:10 UTC
Nov 11, 2024
Resolved -
This incident has been resolved.
Nov 11, 22:29 UTC
Nov 11, 22:29 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 11, 22:19 UTC
Nov 11, 22:19 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 22:09 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 22:09 UTC
Resolved -
This incident has been resolved.
Nov 11, 19:29 UTC
Nov 11, 19:29 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 11, 19:19 UTC
Nov 11, 19:19 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 18:07 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 18:07 UTC
Resolved -
This incident has been resolved.
Nov 11, 17:48 UTC
Nov 11, 17:48 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 11, 17:18 UTC
Nov 11, 17:18 UTC
Investigating -
We are currently investigating this issue.
Nov 11, 10:25 UTC
Nov 11, 10:25 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 11, 09:08 UTC
Nov 11, 09:08 UTC
Investigating -
We are currently investigating this issue.
Nov 11, 00:10 UTC
Nov 11, 00:10 UTC
Resolved -
This incident has been resolved.
Nov 11, 17:31 UTC
Nov 11, 17:31 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 11, 16:59 UTC
Nov 11, 16:59 UTC
Identified -
We would like to inform you that Banco Bancolombia is still presenting issues on their platform resulting in lower conversion rates for the method, affecting PSE payments as well. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 11, 13:07 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 11, 13:07 UTC
Resolved -
This incident has been resolved.
Nov 11, 13:47 UTC
Nov 11, 13:47 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 11, 13:37 UTC
Nov 11, 13:37 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 12:15 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 12:15 UTC
Resolved -
This incident has been resolved.
Nov 11, 06:55 UTC
Nov 11, 06:55 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 11, 06:26 UTC
Nov 11, 06:26 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Nubank payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 10, 22:09 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 10, 22:09 UTC
Resolved -
This incident has been resolved.
Nov 11, 06:18 UTC
Nov 11, 06:18 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 11, 06:08 UTC
Nov 11, 06:08 UTC
Update -
We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Nov 11, 05:27 UTC
Nov 11, 05:27 UTC
Update -
We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Nov 11, 04:57 UTC
We will continue monitoring and update you as soon as any news becomes available.
Nov 11, 04:57 UTC
Update -
We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are still ongoing, we will continue monitoring and inform you regarding any news.
Nov 11, 04:37 UTC
Nov 11, 04:37 UTC
Identified -
We would like to inform you that we have identified that the issues with Caixa are currently impacting the completion of payouts for their customers and is once again affecting Pix payments.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Nov 11, 03:46 UTC
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Nov 11, 03:46 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 11, 03:35 UTC
Nov 11, 03:35 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 03:25 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 03:25 UTC
Resolved -
This incident has been resolved.
Nov 11, 04:39 UTC
Nov 11, 04:39 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 11, 04:29 UTC
Nov 11, 04:29 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 04:18 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 04:18 UTC
Resolved -
This incident has been resolved.
Nov 11, 03:12 UTC
Nov 11, 03:12 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 11, 03:02 UTC
Nov 11, 03:02 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 02:51 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 11, 02:51 UTC
Nov 10, 2024
Resolved -
This incident has been resolved.
Nov 10, 10:00 UTC
Nov 10, 10:00 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 10, 09:54 UTC
Nov 10, 09:54 UTC
Identified -
We would like to inform you that Banorte is currently presenting issues on their side resulting in intermittences on the approval of payments through SPEI. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as possible.
Nov 10, 09:27 UTC
We are closely monitoring the situation and will update this incident as soon as possible.
Nov 10, 09:27 UTC
Resolved -
This incident has been resolved.
Nov 10, 09:54 UTC
Nov 10, 09:54 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 10, 09:37 UTC
Nov 10, 09:37 UTC
Identified -
We want to inform you that Banco Nequi is currently presenting issues on their side resulting in intermittences on the approval of payments through PSE. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Nov 10, 07:48 UTC
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Nov 10, 07:48 UTC
Resolved -
This incident has been resolved.
Nov 10, 09:43 UTC
Nov 10, 09:43 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 10, 09:33 UTC
Nov 10, 09:33 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 10, 09:12 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 10, 09:12 UTC
Resolved -
This incident has been resolved.
Nov 10, 05:54 UTC
Nov 10, 05:54 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 10, 05:15 UTC
Nov 10, 05:15 UTC
Update -
We want to inform you that Caixa is still presenting issues on their side which continue to affect their approvals through Pix.
We will continue monitoring and updating the incident as soon as any news becomes available.
Nov 10, 04:08 UTC
We will continue monitoring and updating the incident as soon as any news becomes available.
Nov 10, 04:08 UTC
Identified -
We want to inform you that Caixa has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Nov 10, 01:17 UTC
We will continue monitoring and update you as soon as any news becomes available.
Nov 10, 01:17 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 10, 01:09 UTC
Nov 10, 01:09 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 10, 00:59 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 10, 00:59 UTC
Nov 9, 2024
Resolved -
This incident has been resolved.
Nov 9, 23:25 UTC
Nov 9, 23:25 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 9, 23:05 UTC
Nov 9, 23:05 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 22:55 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 22:55 UTC
Resolved -
This incident has been resolved.
Nov 9, 22:40 UTC
Nov 9, 22:40 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 9, 22:30 UTC
Nov 9, 22:30 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 22:19 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 22:19 UTC
Resolved -
This incident has been resolved.
Nov 9, 21:56 UTC
Nov 9, 21:56 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 9, 21:45 UTC
Nov 9, 21:45 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 21:35 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 21:35 UTC
Resolved -
This incident has been resolved.
Nov 9, 21:09 UTC
Nov 9, 21:09 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 9, 20:59 UTC
Nov 9, 20:59 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 20:49 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 20:49 UTC
Resolved -
This incident has been resolved.
Nov 9, 20:07 UTC
Nov 9, 20:07 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 9, 19:57 UTC
Nov 9, 19:57 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 19:47 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 9, 19:47 UTC
Nov 8, 2024
Resolved -
This incident has been resolved.
Nov 8, 13:12 UTC
Nov 8, 13:12 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 8, 13:02 UTC
Nov 8, 13:02 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 8, 12:52 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 8, 12:52 UTC
Nov 7, 2024
Resolved -
This incident has been resolved.
Nov 7, 23:34 UTC
Nov 7, 23:34 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 7, 23:24 UTC
Nov 7, 23:24 UTC
Identified -
We want to inform you that Caixa has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Nov 7, 22:33 UTC
We will continue monitoring and update you as soon as any news becomes available.
Nov 7, 22:33 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 7, 22:23 UTC
Nov 7, 22:23 UTC
Identified -
We want to inform you that Caixa has been presenting once again issues on their side affecting the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Nov 7, 22:13 UTC
We will continue monitoring and update you as soon as any news becomes available.
Nov 7, 22:13 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 7, 22:02 UTC
Nov 7, 22:02 UTC
Update -
We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Nov 7, 21:22 UTC
We will continue monitoring and update you as soon as any news becomes available.
Nov 7, 21:22 UTC
Update -
We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Nov 7, 21:12 UTC
Nov 7, 21:12 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 7, 20:40 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 7, 20:40 UTC
Resolved -
This incident has been resolved.
Nov 7, 15:05 UTC
Nov 7, 15:05 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 7, 14:55 UTC
Nov 7, 14:55 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 7, 14:45 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 7, 14:45 UTC
Completed -
The scheduled maintenance has been completed.
Nov 7, 09:30 UTC
Nov 7, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 07:00 UTC
Nov 7, 07:00 UTC
Scheduled -
We would like to inform you that SPEI has scheduled an internal maintenance window for this Thursday, November 07th, 2024, between 07:00 and 09:30 AM UTC. During this time, the SPEI payment service may experience intermittence when creating and approving transactions. Payouts from Mexico may also face delays. We invite you to take the appropriate measures.
Nov 5, 20:24 UTC
Nov 5, 20:24 UTC
Resolved -
This incident has been resolved.
Nov 7, 08:44 UTC
Nov 7, 08:44 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 7, 08:27 UTC
Nov 7, 08:27 UTC
Identified -
We would like to inform you that BCP is presenting issues on their side, resulting in an intermittence that affects Tupay payments.
We are closely monitoring the situation and will update this incident as soon as we see any improvements. We would like to assure you that all D24 services are operating without any disruptions.
Nov 7, 06:48 UTC
We are closely monitoring the situation and will update this incident as soon as we see any improvements. We would like to assure you that all D24 services are operating without any disruptions.
Nov 7, 06:48 UTC
Resolved -
This incident has been resolved.
Nov 7, 03:12 UTC
Nov 7, 03:12 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 7, 03:02 UTC
Nov 7, 03:02 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 7, 02:30 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 7, 02:30 UTC
Resolved -
This incident has been resolved.
Nov 7, 02:04 UTC
Nov 7, 02:04 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 6, 20:17 UTC
Nov 6, 20:17 UTC
Update -
We are continuing to investigate this issue.
Nov 5, 18:57 UTC
Nov 5, 18:57 UTC
Investigating -
We are currently investigating this issue.
Nov 5, 18:11 UTC
Nov 5, 18:11 UTC
Nov 6, 2024
Resolved -
This incident has been resolved.
Nov 6, 22:12 UTC
Nov 6, 22:12 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 6, 21:52 UTC
Nov 6, 21:52 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 6, 18:50 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 6, 18:50 UTC
Resolved -
This incident has been resolved.
Nov 6, 22:02 UTC
Nov 6, 22:02 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 6, 21:43 UTC
Nov 6, 21:43 UTC
Identified -
We would like to inform you that Banco Estado is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method, bank transfers and Webpay payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 6, 21:11 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 6, 21:11 UTC
Resolved -
This incident has been resolved.
Nov 6, 17:32 UTC
Nov 6, 17:32 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 6, 17:17 UTC
Nov 6, 17:17 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 6, 15:28 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 6, 15:28 UTC
Resolved -
This incident has been resolved.
Nov 6, 16:28 UTC
Nov 6, 16:28 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 6, 16:17 UTC
Nov 6, 16:17 UTC
Identified -
We want to inform you that Banco Falabella is still presenting an error on their Home Banking application, resulting in lower conversion rates for the method, bank transfers, and payments through Webpay. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 6, 16:09 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 6, 16:09 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 6, 15:58 UTC
Nov 6, 15:58 UTC
Identified -
We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application resulting in lower conversion rates for the method and Webpay payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 6, 15:38 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 6, 15:38 UTC
Resolved -
This incident has been resolved.
Nov 6, 08:20 UTC
Nov 6, 08:20 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 6, 07:16 UTC
Nov 6, 07:16 UTC
Identified -
We want to inform you that Banco Nequi is currently presenting issues on their side resulting in intermittences on the approval of payments through PSE. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Nov 6, 06:27 UTC
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Nov 6, 06:27 UTC
Resolved -
This incident has been resolved.
Nov 6, 08:19 UTC
Nov 6, 08:19 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 6, 07:17 UTC
Nov 6, 07:17 UTC
Identified -
We would like to inform you that Banco Falabela is currently presenting an error on their Home Banking application resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 6, 04:45 UTC
We are closely monitoring this situation and will provide updates in case of any improvements.
Nov 6, 04:45 UTC
Resolved -
This incident has been resolved.
Nov 6, 03:05 UTC
Nov 6, 03:05 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Nov 6, 02:54 UTC
Nov 6, 02:54 UTC
Identified -
We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Nov 6, 02:44 UTC
We will closely monitor this situation and provide updates in case of any improvements.
Nov 6, 02:44 UTC
Resolved -
This incident has been resolved.
Nov 6, 01:24 UTC
Nov 6, 01:24 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 6, 00:38 UTC
Nov 6, 00:38 UTC
Identified -
We would like to inform you that ACH Colombia is currently facing issues on its side, resulting in a decrease in the conversion rate that is impacting payments through PSE for all banks. We want to assure you that all D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Nov 6, 00:21 UTC
We are closely monitoring the situation and will update this incident as soon as we have any news.
Nov 6, 00:21 UTC
Resolved -
This incident has been resolved.
Nov 6, 00:24 UTC
Nov 6, 00:24 UTC
Monitoring -
We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Nov 5, 21:46 UTC
Nov 5, 21:46 UTC
Identified -
We want to inform you that we are observing a decrease in conversion rates for WebPay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Nov 5, 20:37 UTC
We are closely monitoring the situation and will update this incident as soon as we have any news.
Nov 5, 20:37 UTC