D24 Status

Oct 20, 2025

Resolved - This incident has been resolved.
Oct 20, 20:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 20:48 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Oct 20, 20:27 UTC

Update - We want to inform you that PicPay has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Oct 20, 20:17 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Oct 20, 18:41 UTC

Update - We want to inform you that PicPay has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Oct 20, 18:31 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Oct 20, 14:41 UTC

Update - We would like to inform you that we have identified that the issues with PicPay are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Oct 20, 14:31 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 20, 11:39 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Oct 20, 20:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 20:06 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 20, 19:45 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Oct 20, 19:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 19:26 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 20, 19:16 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Oct 20, 18:30 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 18:20 UTC

Identified - We want to inform you that Mercado Pago has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Oct 20, 17:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 17:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 20, 15:21 UTC

Chile - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 20, 09:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 09:54 UTC

Update - We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Santander and Banco Falabella.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
Oct 20, 06:05 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Oct 20, 03:14 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Oct 20, 09:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 09:47 UTC

Identified - We want to inform you that Banco do Brasil has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Oct 20, 09:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 08:56 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 20, 07:10 UTC

Network performance issues

Resolved - This incident has been resolved.
Oct 20, 09:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Oct 20, 09:40 UTC

Identified - We would like to inform you that our WAF provider (Cloudflare) is experiencing issues with its platform globally, affecting several services, including Amazon Web Services (AWS). The provider is already working on a fix.
Oct 20, 08:48 UTC

Investigating - We are currently investigating this issue.
Oct 20, 08:04 UTC

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Oct 20, 09:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 09:16 UTC

Identified - We want to inform you that PagSeguro has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Oct 20, 09:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 08:56 UTC

Identified - We want to inform you that PagSeguro has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Oct 20, 07:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 07:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 20, 07:11 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Oct 20, 05:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 05:07 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 20, 04:57 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 20, 02:51 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 20, 02:38 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Oct 20, 00:21 UTC

Oct 19, 2025

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 19, 19:53 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 19, 19:43 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 19, 19:33 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 19, 10:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 19, 10:40 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 19, 10:17 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 19, 09:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 19, 09:34 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Oct 19, 02:13 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 19, 07:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 19, 07:28 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 19, 07:11 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 19, 05:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Oct 19, 04:42 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method, Webpay and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Oct 19, 04:16 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 19, 04:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 19, 03:49 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 19, 03:19 UTC

Oct 18, 2025

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Oct 18, 19:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 18, 19:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 18, 19:21 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 18, 10:53 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 18, 10:43 UTC

Identified - We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Oct 18, 10:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 18, 10:22 UTC

Identified - We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Oct 18, 10:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 18, 09:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 18, 08:18 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 18, 05:43 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 18, 05:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 18, 05:22 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Oct 18, 04:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 18, 04:47 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 18, 04:37 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Oct 18, 00:10 UTC

Identified - We want to inform you that Banco Falabella is presenting an error on their Home Banking application, resulting in lower conversion rates for the method, Webpay and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Oct 17, 21:06 UTC

Oct 17, 2025

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 17, 21:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 17, 20:53 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 17, 20:43 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 17, 06:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 17, 05:59 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 17, 05:49 UTC

Oct 16, 2025

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Oct 16, 19:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 16, 18:53 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 16, 18:42 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 16, 12:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 16, 12:23 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 16, 11:18 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 16, 08:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 16, 07:57 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Oct 16, 07:22 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 16, 02:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 16, 01:43 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 16, 00:17 UTC

Oct 15, 2025

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Oct 15, 16:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 15, 16:09 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 15, 15:28 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Oct 15, 13:46 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 15, 13:35 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 15, 13:14 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Oct 15, 10:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 15, 10:00 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 15, 09:49 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Oct 15, 08:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 15, 08:10 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 15, 08:00 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 15, 08:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 15, 07:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 15, 07:10 UTC

D24 - Scheduled Maintenance Window

Completed - The scheduled maintenance has been completed.
Oct 15, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 07:00 UTC

Scheduled - We would like to inform you that we are scheduling a maintenance window on Wednesday, October 15th, starting at 07:00 AM UTC with a duration of one hour.
We will be using this Maintenance Window to perform routine maintenance activities on our infrastructure.
Within this maintenance window, our Cashin and Cashout APIs, as well as our back office, may experience intermittent issues.
Oct 6, 19:09 UTC

Oct 14, 2025

Brazil - PagSeguro - Home Banking Issues

Resolved - This incident has been resolved.
Oct 14, 07:59 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 14, 07:49 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are once again occurring, we will continue monitoring and inform you regarding any news.
Oct 14, 07:08 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Oct 14, 06:57 UTC

Update - We would like to inform you that we have identified that the issues with PagSeguro are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Oct 14, 06:37 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PagSeguro payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 14, 06:16 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Oct 14, 02:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 14, 01:56 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 14, 01:46 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 14, 00:46 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Oct 14, 00:28 UTC

Update - We are continuing to work on a fix for this issue.
Oct 14, 00:09 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method, Webpay and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Oct 13, 23:44 UTC

Oct 13, 2025

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Oct 13, 20:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 13, 19:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 13, 19:40 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 13, 17:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 13, 17:28 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 13, 17:17 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Oct 13, 03:46 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 13, 03:36 UTC

Identified - We want to inform you that Banco do Brasil has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Oct 13, 03:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 13, 03:05 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 13, 02:55 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 13, 02:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 13, 02:20 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 13, 02:10 UTC

Oct 12, 2025

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 12, 13:11 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Oct 12, 12:54 UTC

Update - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 12, 09:11 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer, SPEI payments and Mexican payouts. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 12, 07:22 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 12, 06:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Oct 12, 05:57 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method, Webpay and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Oct 12, 04:39 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 12, 00:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 12, 00:37 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 12, 00:27 UTC

Oct 11, 2025

Chile - Webpay - Transbank Issues

Resolved - This incident has been resolved.
Oct 11, 23:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 11, 23:02 UTC

Identified - We want to inform you that we are observing a decrease in conversion rates for WebPay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Oct 11, 19:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 11, 16:22 UTC

Investigating - We are currently investigating this issue.
Oct 11, 12:54 UTC

Chile - Webpay - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 11, 11:54 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 11, 11:34 UTC

Investigating - We are currently investigating this issue.
Oct 11, 11:24 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 11, 07:00 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 11, 06:47 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 11, 04:33 UTC

Oct 10, 2025

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 10, 09:01 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 10, 08:00 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 10, 07:43 UTC

Brazil – PIX – Central Bank Link Maintenance

Completed - The scheduled maintenance has been completed.
Oct 10, 08:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 05:00 UTC

Scheduled - We would like to inform you that the Central Bank of Brazil's link provider will conduct a scheduled maintenance window on Friday, October 10th, beginning at 5:00 AM UTC and expected to last 3 hours.
During this period, temporary interruptions to PIX transactions may occur.
Oct 9, 19:17 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Oct 10, 07:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 10, 07:48 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 10, 07:38 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 10, 07:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 10, 07:07 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 10, 06:25 UTC

Oct 9, 2025

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 9, 20:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 9, 20:17 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 9, 20:07 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 9, 19:55 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 9, 19:44 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 9, 19:34 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 9, 12:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 9, 12:14 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 9, 12:03 UTC

Brazil - Pix - Delays approving payments.

Resolved - This incident has been resolved.
Oct 9, 10:07 UTC

Investigating - We are currently investigating this issue.
Oct 9, 09:10 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Oct 9, 09:52 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 9, 09:44 UTC

Mexico - SPEI - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 9, 08:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 9, 07:53 UTC

Investigating - We are currently investigating this issue.
Oct 9, 06:19 UTC

Chile - Delays Completing Payouts

Resolved - This incident has been resolved.
Oct 9, 02:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 9, 02:18 UTC

Investigating - We are currently investigating this issue.
Oct 9, 01:52 UTC

Oct 8, 2025

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 8, 01:03 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 8, 00:53 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 8, 00:42 UTC

Oct 7, 2025

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 7, 03:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 7, 02:56 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 7, 02:46 UTC

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Oct 7, 01:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 7, 01:18 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Oct 6, 21:49 UTC

Update - We want to inform you that Itaú has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Oct 6, 21:38 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Oct 6, 20:55 UTC

Update - We want to inform you that Itaú has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Oct 6, 20:45 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Oct 6, 20:35 UTC

Update - We want to inform you that Itaú has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Oct 6, 20:24 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Oct 6, 20:14 UTC

Update - We want to inform you that Itaú has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Oct 6, 19:53 UTC

Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Oct 6, 19:43 UTC

Update - We would like to inform you that we have identified that the issues with Itaú are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Oct 6, 19:22 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 6, 19:12 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 7, 01:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 7, 01:09 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 7, 00:59 UTC

PIX - Outage

Resolved - This incident has been resolved.
Oct 7, 01:10 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values and creation and releases of payments are back to normal. We will keep monitoring and inform you of further issues.
Oct 7, 00:56 UTC

Identified - We would like to inform you that the BACEN link provider are presenting intermittences, affecting the creation and releases of payments.
We will continue monitoring for improvements and updating this incident.
Oct 6, 22:34 UTC

Investigating - We are currently investigating this issue.
Oct 6, 22:10 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 7, 00:53 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 7, 00:42 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 7, 00:21 UTC

Oct 6, 2025

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Oct 6, 11:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 6, 11:22 UTC

Identified - We would like to inform you that BBVA is once again presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments.
We will continue to monitor the situation and will update you as soon as new information is available.
Oct 6, 10:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Oct 6, 10:00 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Oct 6, 09:35 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Oct 6, 06:49 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 6, 06:38 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 6, 06:28 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Oct 6, 02:57 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Oct 6, 02:47 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Oct 6, 02:37 UTC

About This Site

Scheduled Maintenance

Colombia - PSE - ACH Maintenance Oct `26`, `2025` `02:00`-`08:00` UTC

Past Incidents

About This Site

Related

Scheduled Maintenance

Colombia - PSE - ACH Maintenance Oct 26, 2025 02:00-08:00 UTC

Past Incidents

Colombia - PSE - ACH Maintenance Oct `26`, `2025` `02:00`-`08:00` UTC