Mexico - Mercado Pago - Decrease in Conversion Rates
Investigating - We are currently investigating this issue.
Jun 02, 2025 - 13:49 UTC

About This Site

D24 status page for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Cashin APIs Operational
90 days ago
100.0 % uptime
Today
Cashout APIs Operational
90 days ago
100.0 % uptime
Today
Merchants Portal Operational
90 days ago
100.0 % uptime
Today
Payment methods Major Outage
90 days ago
99.92 % uptime
Today
Argentina - BBVA Operational
90 days ago
100.0 % uptime
Today
Argentina - Galicia Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco do Brasil Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco Inter Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco Original Operational
90 days ago
100.0 % uptime
Today
Brazil - Banrisul Operational
90 days ago
100.0 % uptime
Today
Brazil - Boleto Operational
90 days ago
100.0 % uptime
Today
Brazil - Bradesco Operational
90 days ago
100.0 % uptime
Today
Brazil - Caixa Operational
90 days ago
100.0 % uptime
Today
Brazil - C6 Bank Operational
90 days ago
100.0 % uptime
Today
Brazil - Itaú Operational
90 days ago
100.0 % uptime
Today
Brazil - Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Brazil - Nubank Operational
90 days ago
100.0 % uptime
Today
Brazil - PagSeguro Operational
90 days ago
100.0 % uptime
Today
Brazil - PicPay Operational
90 days ago
100.0 % uptime
Today
Brazil - Pix Operational
90 days ago
100.0 % uptime
Today
Brazil - Santander Operational
90 days ago
100.0 % uptime
Today
Bolivia - Pago Facil Operational
90 days ago
100.0 % uptime
Today
Chile - Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Chile - BCI Operational
90 days ago
100.0 % uptime
Today
Chile - Banco Estado Operational
90 days ago
100.0 % uptime
Today
Chile - Banco Falabella Operational
90 days ago
100.0 % uptime
Today
Chile - Banco Santander Operational
90 days ago
100.0 % uptime
Today
Chile - Itaú Operational
90 days ago
100.0 % uptime
Today
Chile - MercadoPago Operational
90 days ago
100.0 % uptime
Today
Chile - Webpay Operational
90 days ago
100.0 % uptime
Today
Chile - Banco de Chile Operational
90 days ago
100.0 % uptime
Today
Chile - Scotiabank Operational
90 days ago
100.0 % uptime
Today
Colombia - Nequi Operational
90 days ago
100.0 % uptime
Today
Colombia - Baloto Operational
90 days ago
100.0 % uptime
Today
Colombia - Bancolombia Operational
90 days ago
100.0 % uptime
Today
Colombia - Efecty Operational
90 days ago
100.0 % uptime
Today
Colombia - Mastercard Operational
90 days ago
100.0 % uptime
Today
Colombia - PSE Operational
90 days ago
99.93 % uptime
Today
Colombia - Visa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Activa WesternUnion Operational
90 days ago
100.0 % uptime
Today
Ecuador - Banco Guayaquil Operational
90 days ago
100.0 % uptime
Today
Ecuador - Banco Pichincha Operational
90 days ago
100.0 % uptime
Today
Ecuador - Facilito Operational
90 days ago
100.0 % uptime
Today
Ecuador - Farmacias911 Operational
90 days ago
100.0 % uptime
Today
Ecuador - Mastercard Operational
90 days ago
100.0 % uptime
Today
Ecuador - Pago Ágil Operational
90 days ago
100.0 % uptime
Today
Ecuador - Pichincha MiVecino Operational
90 days ago
100.0 % uptime
Today
Ecuador - ServiPagos Operational
90 days ago
100.0 % uptime
Today
Ecuador - Tia Operational
90 days ago
100.0 % uptime
Today
Ecuador - Visa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Western Union Operational
90 days ago
100.0 % uptime
Today
India - GooglePay Operational
India - NetBanking Operational
India - PhonePe Operational
India - UPI Operational
Kenya - M-Pesa Operational
90 days ago
100.0 % uptime
Today
Mexico - BBVA Bancomer Operational
90 days ago
100.0 % uptime
Today
Mexico - CoDi Operational
90 days ago
100.0 % uptime
Today
Mexico - Mastercard Operational
90 days ago
100.0 % uptime
Today
Mexico - OXXO Operational
90 days ago
100.0 % uptime
Today
Mexico - Spei Operational
90 days ago
100.0 % uptime
Today
Mexico - Bancoppel Operational
90 days ago
100.0 % uptime
Today
Mexico - Azteca Operational
90 days ago
100.0 % uptime
Today
Mexico - NuBank Operational
90 days ago
100.0 % uptime
Today
Mexico - Mercado Pago Major Outage
90 days ago
94.67 % uptime
Today
Mexico - Banamex Operational
90 days ago
100.0 % uptime
Today
Mexico - Santander Operational
90 days ago
100.0 % uptime
Today
Mexico - Todito Cash Operational
90 days ago
100.0 % uptime
Today
Mexico - Banorte Operational
90 days ago
100.0 % uptime
Today
Mexico - Visa Operational
90 days ago
100.0 % uptime
Today
Panama - Mastercard Operational
90 days ago
100.0 % uptime
Today
Panama - Visa Operational
90 days ago
100.0 % uptime
Today
Paraguay - Mastercard Operational
90 days ago
100.0 % uptime
Today
Paraguay - Visa Operational
90 days ago
100.0 % uptime
Today
Peru - BCP Operational
90 days ago
100.0 % uptime
Today
Peru - Mastercard Operational
90 days ago
100.0 % uptime
Today
Peru - PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
Peru - Visa Operational
90 days ago
100.0 % uptime
Today
Peru - Tupay Operational
90 days ago
100.0 % uptime
Today
Peru - BBVA Operational
90 days ago
100.0 % uptime
Today
Peru - ScotiaBank Operational
90 days ago
100.0 % uptime
Today
Peru - Interbank Operational
90 days ago
100.0 % uptime
Today
Peru - Yape Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco do Brasil Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco Inter Operational
90 days ago
100.0 % uptime
Today
Brazil - Bradesco Operational
90 days ago
100.0 % uptime
Today
Brazil - C6 Bank Operational
90 days ago
100.0 % uptime
Today
Brazil - Caixa Operational
90 days ago
100.0 % uptime
Today
Brazil - Itaú Operational
90 days ago
100.0 % uptime
Today
Brazil - Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Brazil - Nubank Operational
90 days ago
100.0 % uptime
Today
Brazil - PagSeguro Operational
90 days ago
100.0 % uptime
Today
Brazil - PicPay Operational
90 days ago
100.0 % uptime
Today
Brazil - Santander Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
External Providers Operational
AWS cloudfront Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-east-1 Operational
AWS health Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 7, 2025
Mexico - BBVA - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jun 7, 08:02 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jun 7, 07:21 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jun 7, 07:09 UTC
Jun 6, 2025
Brazil - Itaú - Home Banking Issues
Resolved - This incident has been resolved.
Jun 6, 20:40 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 6, 20:29 UTC
Update - We want to inform you that Itaú has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Jun 6, 20:19 UTC
Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are once again occurring, we will continue monitoring and inform you regarding any news.
Jun 6, 20:08 UTC
Update - We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are still ongoing, we will continue monitoring and inform you regarding any news.
Jun 6, 19:58 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 6, 19:27 UTC
Brazil - Itaú - Home Banking Issues
Resolved - This incident has been resolved.
Jun 6, 19:20 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 6, 19:10 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 6, 18:28 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jun 6, 14:26 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 6, 14:16 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 6, 14:06 UTC
Brazil - Bradesco - Home Banking Issues
Resolved - This incident has been resolved.
Jun 6, 14:07 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 6, 13:57 UTC
Identified - We want to inform you that Bradesco has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Jun 6, 13:46 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 6, 13:36 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 6, 13:26 UTC
Jun 5, 2025
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jun 5, 21:47 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 5, 21:37 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 5, 21:26 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jun 5, 04:07 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 5, 03:57 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 5, 03:47 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jun 5, 02:37 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 5, 02:27 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 5, 01:45 UTC
Jun 4, 2025
Brazil - Bradesco - Home Banking Issues
Resolved - This incident has been resolved.
Jun 4, 12:33 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 4, 12:02 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 4, 11:50 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jun 4, 02:48 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 4, 02:38 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 4, 02:27 UTC
Chile - Santander - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jun 4, 01:01 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jun 4, 00:00 UTC
Identified - We want to inform you that Banco Santander (Chile) is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jun 3, 22:37 UTC
Jun 3, 2025
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jun 3, 20:46 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 3, 20:36 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 3, 20:26 UTC
Peru - Yape - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jun 3, 11:26 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jun 3, 11:19 UTC
Identified - We would like to inform you that Yape is presenting issues on their platform resulting in lower conversion rates for the method itself and Tupay. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jun 3, 10:47 UTC
Brazil - Santander - Home Banking Issues
Resolved - This incident has been resolved.
Jun 3, 07:17 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 3, 07:07 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 3, 06:54 UTC
Jun 2, 2025
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jun 2, 09:42 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 2, 09:32 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 2, 09:11 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jun 2, 02:37 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jun 2, 02:27 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jun 2, 02:16 UTC
Jun 1, 2025
Peru - PagoEfectivo - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jun 1, 18:06 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jun 1, 17:58 UTC
Investigating - We are currently investigating this issue.
Jun 1, 17:30 UTC
Mexico - BBVA - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jun 1, 12:50 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jun 1, 12:43 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jun 1, 10:23 UTC
Chile - Falabella - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jun 1, 12:41 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jun 1, 12:31 UTC
Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jun 1, 06:16 UTC
Chile - Santander - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jun 1, 03:54 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jun 1, 02:02 UTC
Update - We would like to inform you that Banco Santander continues to experience an error in its Home Banking app, resulting in lower conversion rates for the method. All D24 services are operating perfectly.
We are closely monitoring this situation and will provide updates should there be any improvements.
May 31, 15:31 UTC
Identified - We want to inform you that Banco Santander (Chile) is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 31, 00:59 UTC
May 31, 2025
Chile - Banco Estado - Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 31, 00:09 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 31, 00:02 UTC
Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 30, 22:57 UTC
May 30, 2025
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
May 30, 14:05 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 30, 13:53 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 30, 13:43 UTC
Brazil - Bradesco - Home Banking Issues
Resolved - This incident has been resolved.
May 30, 01:15 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 30, 01:05 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 30, 00:54 UTC
May 29, 2025
Brazil - Santander - Home Banking Issues
Resolved - This incident has been resolved.
May 29, 13:41 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 29, 13:30 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 29, 13:20 UTC
Mexico - BBVA - Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 29, 06:03 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues
May 29, 05:36 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
May 29, 05:18 UTC
May 28, 2025
Brasil - Caixa - Open Finance Issues
Resolved - This incident has been resolved.
May 28, 23:17 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 28, 21:51 UTC
Identified - We would like to inform you that we have identified issues on Caixa's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Caixa are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
May 28, 21:30 UTC
Brazil - Itaú - Home Banking Issues
Resolved - This incident has been resolved.
May 28, 17:38 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 28, 17:22 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 28, 13:41 UTC
Brazil - Bradesco - Home Banking Issues
Resolved - This incident has been resolved.
May 28, 12:33 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 28, 12:28 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 27, 21:05 UTC
May 27, 2025
Colombia - Bancolombia - Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 27, 13:27 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 27, 12:03 UTC
Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 27, 10:43 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
May 27, 10:03 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 27, 09:34 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an issue on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 27, 07:45 UTC
May 26, 2025
Brazil - Bradesco - Home Banking Issues
Resolved - This incident has been resolved.
May 26, 09:45 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 26, 09:34 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 26, 09:24 UTC
Colombia - PSE - ACH Maintenance
Completed - The scheduled maintenance has been completed.
May 26, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 06:29 UTC
Scheduled - We would like to inform you that PSE has scheduled an internal maintenance window for Monday, May 26th, 2025, between 06:00 and 09:00 AM UTC. During this time, the PSE payment service may experience intermittent issues when creating and approving transactions.
May 26, 06:28 UTC
May 25, 2025
Chile - Local Banks - Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 25, 09:43 UTC
Update - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 25, 09:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 09:10 UTC
Update - We are continuing to work on a fix for this issue.
May 25, 07:20 UTC
Identified - We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Santander, Banco de Chile, Scotiabank, Itaú, BCI, Bank Transfer, Banco Estado and Banco Falabella.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
May 25, 05:16 UTC
Colombia - PSE - Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 25, 09:09 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 25, 07:20 UTC
Investigating - We are currently investigating this issue.
May 25, 05:22 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
May 25, 03:43 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 25, 03:33 UTC
Identified - We want to inform you that Caixa has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
May 25, 03:23 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
May 25, 03:13 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
May 25, 03:02 UTC
May 24, 2025
Peru - Yape - Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 24, 18:01 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
May 24, 17:49 UTC
Identified - We would like to inform you that Yape is presenting issues on their platform resulting in lower conversion rates for the method itself and Tupay. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 24, 16:58 UTC
Chile - Banco Estado - Decrease in Conversion Rates
Resolved - This incident has been resolved.
May 24, 07:36 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
May 24, 07:14 UTC
Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
May 24, 06:02 UTC
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