D24 Status

Sep 4, 2025

Chile - Banco Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 4, 07:34 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 4, 07:04 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Sep 4, 04:44 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Sep 4, 03:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 4, 03:10 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 4, 02:59 UTC

Sep 3, 2025

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 3, 23:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 3, 23:09 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Sep 3, 22:32 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Sep 3, 21:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 3, 21:08 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 3, 20:57 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Sep 3, 15:18 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 3, 15:00 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 3, 12:40 UTC

Sep 2, 2025

Colombia - Bancolombia - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 2, 17:18 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 2, 17:14 UTC

Identified - We would like to inform you that Banco Bancolombia is presenting issues on their platform, resulting in lower conversion rates for PSE payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Sep 2, 13:58 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Sep 2, 05:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 2, 05:25 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 2, 05:15 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Sep 2, 00:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 2, 00:36 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 2, 00:26 UTC

Sep 1, 2025

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Sep 1, 16:20 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Sep 1, 16:08 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Sep 1, 15:46 UTC

Chile - Banco Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Sep 1, 08:46 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Sep 1, 08:19 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Sep 1, 04:09 UTC

Aug 31, 2025

Chile - Webpay - Transbank Issues

Resolved - This incident has been resolved.
Aug 31, 09:52 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 31, 09:33 UTC

Identified - We want to inform you that we are observing a decrease in conversion rates for Webpay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Aug 31, 09:18 UTC

Chile - Local Banks - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 31, 06:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 31, 05:46 UTC

Update - We would like to inform you that Chilean banks have resumed normal operations, except for Banco de Chile, which is still presenting errors on their side and may result in lower conversion rates for Bank Transfers.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 31, 05:16 UTC

Update - We would like to inform you that local Chilean banks are currently experiencing issues on their side, resulting in lower CR for Bank Transfers.
All D24 services remain fully functional. We are closely monitoring the situation and will provide updates on this incident as soon as any improvements are observed.
Aug 31, 04:37 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 31, 04:27 UTC

Aug 30, 2025

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 30, 16:13 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 30, 13:51 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 30, 13:27 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 30, 13:06 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 30, 12:52 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Aug 30, 12:31 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Aug 30, 08:26 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 30, 08:15 UTC

Identified - We want to inform you that Santander has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Aug 30, 08:05 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 30, 07:50 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 30, 07:08 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 30, 07:45 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Aug 30, 07:38 UTC

Identified - We would like to inform you that Yape is presenting issues on their platform resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 30, 07:08 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Aug 30, 07:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 30, 07:16 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are still ongoing, we will continue monitoring and inform you regarding any news.
Aug 30, 07:06 UTC

Update - We would like to inform you that we have identified that the issues with PicPay are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Aug 30, 03:37 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 30, 03:16 UTC

Aug 29, 2025

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Aug 29, 19:25 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 29, 18:53 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 29, 18:31 UTC

Chile - Webpay - Transbank Issues

Resolved - This incident has been resolved.
Aug 29, 19:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 29, 17:54 UTC

Identified - We want to inform you that we are observing a decrease in conversion rates for Webpay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Aug 29, 17:07 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 29, 16:04 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 29, 15:53 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Aug 29, 15:04 UTC

Colombia - PSE - ACH

Resolved - This incident has been resolved.
Aug 29, 05:16 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Aug 29, 04:55 UTC

Identified - We would like to inform you that ACH Colombia is currently facing issues on its side, resulting in a decrease in the conversion rate that is impacting payments through PSE for all banks. We want to assure you that all D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Aug 29, 03:47 UTC

Aug 28, 2025

Brazil - Caixa - Home Banking Issues

Resolved - This Incident has been resolved.
Aug 28, 18:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Aug 28, 18:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 18:34 UTC

Brazil - Santander - Home Banking Issues

Resolved - This Incident has been Resolved.
Aug 28, 18:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 18:29 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 17:47 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This Incident has been Resolved.
Aug 28, 18:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 18:30 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 17:37 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Aug 28, 15:09 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 14:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 14:29 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Aug 28, 15:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 14:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 13:54 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Aug 28, 15:08 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 14:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 13:24 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Aug 28, 13:17 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 13:03 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 11:26 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Aug 28, 12:18 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 10:51 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 10:41 UTC

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been resolved.
Aug 28, 10:24 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 10:13 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 06:24 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Aug 28, 05:36 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 28, 05:26 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 28, 04:53 UTC

Aug 27, 2025

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Aug 27, 20:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 27, 20:21 UTC

Identified - We want to inform you that Itaú has been presenting once again issues on their side affecting Pix transactions.
We will continue monitoring and update you as soon as any news becomes available.
Aug 27, 19:44 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 27, 19:33 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 27, 19:23 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Aug 27, 20:33 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 27, 20:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 27, 19:54 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Aug 27, 20:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 27, 20:19 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 27, 20:08 UTC

Chile - Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 27, 08:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 27, 06:37 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 27, 05:47 UTC

Aug 26, 2025

Brazil - Banco do Brasil - Home Banking Issues

Resolved - This incident has been Resolved.
Aug 26, 20:28 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 26, 19:16 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 26, 18:31 UTC

Brazil - Mercado Pago - Home Banking Issues

Resolved - This incident has been resolved.
Aug 26, 13:50 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 26, 13:39 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Mercado Pago payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 26, 13:28 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Aug 26, 10:58 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 26, 10:48 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 26, 10:37 UTC

Brazil - Banco Inter - Home Banking Issues

Resolved - This incident has been resolved.
Aug 26, 05:35 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 26, 05:24 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 26, 05:14 UTC

Aug 25, 2025

Brazil - Itaú - Home Banking Issues

Resolved - This incident has been resolved.
Aug 25, 21:48 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 25, 21:38 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are still ongoing, we will continue monitoring and inform you regarding any news.
Aug 25, 21:27 UTC

Update - We want to inform you that Itaú has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Aug 25, 20:35 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are still ongoing, we will continue monitoring and inform you regarding any news.
Aug 25, 20:25 UTC

Update - We want to inform you that Itaú has been presenting once again issues on their side affecting Pix transactions, and the completion of payouts for their customers.
We will continue monitoring and update you as soon as any news becomes available.
Aug 25, 20:14 UTC

Update - We are now seeing the conversion rates reaching the expected values for Pix payments. However, the issues affecting payout completion are still ongoing, we will continue monitoring and inform you regarding any news.
Aug 25, 19:31 UTC

Update - We would like to inform you that we have identified that the issues with Itaú are currently impacting Pix transactions.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Aug 25, 19:20 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 25, 18:49 UTC

Brazil - PicPay - Home Banking Issues

Resolved - This incident has been resolved.
Aug 25, 19:42 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 25, 19:32 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of PicPay payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 25, 19:11 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Aug 25, 15:37 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 25, 15:26 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 25, 15:15 UTC

Aug 24, 2025

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 24, 11:27 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 24, 10:57 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Aug 24, 10:15 UTC

Colombia - PSE - ACH Maintenance

Completed - The scheduled maintenance has been completed.
Aug 24, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 02:00 UTC

Scheduled - We would like to inform you that ACH-PSE has scheduled an internal maintenance window for Sunday, August 24th, 2025, between 02:00 and 10:00 AM UTC. During this time, the PSE payment service may experience intermittent issues when creating and approving transactions.
Jul 31, 14:47 UTC

Mexico - BBVA - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 24, 08:35 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Aug 24, 07:59 UTC

Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Aug 24, 06:56 UTC

Chile - Banco Estado - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 24, 06:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 24, 05:25 UTC

Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method, Webpay and bank transfers. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 24, 05:09 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Aug 24, 05:31 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 24, 05:21 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 24, 05:11 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Aug 24, 03:23 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 24, 03:12 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 24, 03:02 UTC

Aug 23, 2025

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 23, 17:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Aug 23, 16:45 UTC

Identified - We would like to inform you that Yape is presenting issues on their platform resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 23, 16:05 UTC

Peru - Yape - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 23, 10:02 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Aug 23, 09:33 UTC

Identified - We would like to inform you that Yape is presenting issues on their platform resulting in lower conversion rates for Tupay QR payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 23, 08:52 UTC

Chile - Banco Falabella - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 23, 09:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Aug 23, 09:18 UTC

Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 23, 06:13 UTC

Brazil - Santander - Home Banking Issues

Resolved - This incident has been resolved.
Aug 23, 06:47 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 23, 06:36 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 23, 06:15 UTC

Aug 22, 2025

Chile - Santander - Decrease in Conversion Rates

Resolved - This incident has been resolved.
Aug 22, 20:32 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 22, 20:21 UTC

Update - We would like to inform you that we are still observing conversion rates for Banco Santander below the expected levels. We will provide an update as soon as the rates return to the expected values.
Aug 22, 12:21 UTC

Identified - We want to inform you that Banco Santander is presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Aug 22, 05:08 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Aug 22, 02:15 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 22, 02:04 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 22, 01:31 UTC

Aug 21, 2025

Network performance issues

Resolved - This incident has been resolved.
Aug 21, 19:40 UTC

Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Aug 21, 19:34 UTC

Update - The provider informed that a fix was made and they are monitoring the results. We will keep monitoring and inform you of further issues.
Aug 21, 19:21 UTC

Identified - We would like to inform you that our WAF provider (Cloudflare) is experiencing issues with its platform globally, affecting several services, including Amazon Web Services (AWS). The provider is already working on a fix.
Aug 21, 18:42 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Aug 21, 13:19 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 21, 13:09 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 21, 12:57 UTC

Brazil - Caixa - Home Banking Issues

Resolved - This incident has been resolved.
Aug 21, 11:38 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 21, 11:27 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 21, 11:17 UTC

Chile - Webpay - Scheduled Maintenance Window

Completed - The scheduled maintenance has been completed.
Aug 21, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 03:00 UTC

Scheduled - We would like to notify you that Transbank has scheduled a maintenance window for Thursday, August 21th, 2025, from 03:00 AM UTC to 06:00 UTC. Please be aware that there may be intermittent issues with Webpay during this time.
Aug 16, 17:01 UTC

Brazil - Bradesco - Home Banking Issues

Resolved - This incident has been resolved.
Aug 21, 01:12 UTC

Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Aug 21, 00:49 UTC

Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Aug 20, 21:36 UTC

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