All Systems Operational

About This Site

D24 status page for real-time and historical data on system performance.

Uptime over the past 90 days. View historical uptime.
Cashin APIs Operational
90 days ago
100.0 % uptime
Today
Cashout APIs Operational
90 days ago
100.0 % uptime
Today
Merchants Portal Operational
90 days ago
100.0 % uptime
Today
Payment methods Operational
90 days ago
99.99 % uptime
Today
Argentina - BBVA Operational
90 days ago
100.0 % uptime
Today
Argentina - Galicia Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco do Brasil Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco Inter Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco Original Operational
90 days ago
100.0 % uptime
Today
Brazil - Banrisul Operational
90 days ago
100.0 % uptime
Today
Brazil - Boleto Operational
90 days ago
100.0 % uptime
Today
Brazil - Bradesco Operational
90 days ago
100.0 % uptime
Today
Brazil - Caixa Operational
90 days ago
100.0 % uptime
Today
Brazil - C6 Bank Operational
90 days ago
100.0 % uptime
Today
Brazil - Itaú Operational
90 days ago
100.0 % uptime
Today
Brazil - Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Brazil - Nubank Operational
90 days ago
100.0 % uptime
Today
Brazil - PagSeguro Operational
90 days ago
100.0 % uptime
Today
Brazil - PicPay Operational
90 days ago
100.0 % uptime
Today
Brazil - Pix Operational
90 days ago
99.96 % uptime
Today
Brazil - Santander Operational
90 days ago
100.0 % uptime
Today
Bolivia - Pago Facil Operational
90 days ago
100.0 % uptime
Today
Chile - Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Chile - BCI Operational
90 days ago
100.0 % uptime
Today
Chile - Banco Estado Operational
90 days ago
100.0 % uptime
Today
Chile - Banco Falabella Operational
90 days ago
100.0 % uptime
Today
Chile - Banco Santander Operational
90 days ago
100.0 % uptime
Today
Chile - Itaú Operational
90 days ago
100.0 % uptime
Today
Chile - MercadoPago Operational
90 days ago
100.0 % uptime
Today
Chile - Webpay Operational
90 days ago
100.0 % uptime
Today
Chile - Banco de Chile Operational
90 days ago
100.0 % uptime
Today
Chile - Scotiabank Operational
90 days ago
100.0 % uptime
Today
Colombia - Nequi Operational
90 days ago
100.0 % uptime
Today
Colombia - Baloto Operational
90 days ago
100.0 % uptime
Today
Colombia - Bancolombia Operational
90 days ago
100.0 % uptime
Today
Colombia - Efecty Operational
90 days ago
100.0 % uptime
Today
Colombia - Mastercard Operational
90 days ago
100.0 % uptime
Today
Colombia - PSE Operational
90 days ago
99.94 % uptime
Today
Colombia - Visa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Activa WesternUnion Operational
90 days ago
100.0 % uptime
Today
Ecuador - Banco Guayaquil Operational
90 days ago
100.0 % uptime
Today
Ecuador - Banco Pichincha Operational
90 days ago
100.0 % uptime
Today
Ecuador - Facilito Operational
90 days ago
100.0 % uptime
Today
Ecuador - Farmacias911 Operational
90 days ago
100.0 % uptime
Today
Ecuador - Mastercard Operational
90 days ago
100.0 % uptime
Today
Ecuador - Pago Ágil Operational
90 days ago
100.0 % uptime
Today
Ecuador - Pichincha MiVecino Operational
90 days ago
100.0 % uptime
Today
Ecuador - ServiPagos Operational
90 days ago
100.0 % uptime
Today
Ecuador - Tia Operational
90 days ago
100.0 % uptime
Today
Ecuador - Visa Operational
90 days ago
100.0 % uptime
Today
Ecuador - Western Union Operational
90 days ago
100.0 % uptime
Today
India - GooglePay Operational
India - NetBanking Operational
India - PhonePe Operational
India - UPI Operational
Kenya - M-Pesa Operational
90 days ago
100.0 % uptime
Today
Mexico - BBVA Bancomer Operational
90 days ago
100.0 % uptime
Today
Mexico - CoDi Operational
90 days ago
100.0 % uptime
Today
Mexico - Mastercard Operational
90 days ago
100.0 % uptime
Today
Mexico - OXXO Operational
90 days ago
100.0 % uptime
Today
Mexico - Spei Operational
90 days ago
100.0 % uptime
Today
Mexico - Bancoppel Operational
90 days ago
100.0 % uptime
Today
Mexico - Azteca Operational
90 days ago
100.0 % uptime
Today
Mexico - NuBank Operational
90 days ago
100.0 % uptime
Today
Mexico - Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Mexico - Banamex Operational
90 days ago
100.0 % uptime
Today
Mexico - Santander Operational
90 days ago
100.0 % uptime
Today
Mexico - Todito Cash Operational
90 days ago
100.0 % uptime
Today
Mexico - Banorte Operational
90 days ago
100.0 % uptime
Today
Mexico - Visa Operational
90 days ago
100.0 % uptime
Today
Panama - Mastercard Operational
90 days ago
100.0 % uptime
Today
Panama - Visa Operational
90 days ago
100.0 % uptime
Today
Paraguay - Mastercard Operational
90 days ago
100.0 % uptime
Today
Paraguay - Visa Operational
90 days ago
100.0 % uptime
Today
Peru - BCP Operational
90 days ago
100.0 % uptime
Today
Peru - Mastercard Operational
90 days ago
100.0 % uptime
Today
Peru - PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
Peru - Visa Operational
90 days ago
100.0 % uptime
Today
Peru - Tupay Operational
90 days ago
99.99 % uptime
Today
Peru - BBVA Operational
90 days ago
100.0 % uptime
Today
Peru - ScotiaBank Operational
90 days ago
100.0 % uptime
Today
Peru - Interbank Operational
90 days ago
100.0 % uptime
Today
Peru - Yape Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Brazil Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco do Brasil Operational
90 days ago
100.0 % uptime
Today
Brazil - Banco Inter Operational
90 days ago
100.0 % uptime
Today
Brazil - Bradesco Operational
90 days ago
100.0 % uptime
Today
Brazil - C6 Bank Operational
90 days ago
100.0 % uptime
Today
Brazil - Caixa Operational
90 days ago
100.0 % uptime
Today
Brazil - Itaú Operational
90 days ago
100.0 % uptime
Today
Brazil - Mercado Pago Operational
90 days ago
100.0 % uptime
Today
Brazil - Nubank Operational
90 days ago
100.0 % uptime
Today
Brazil - PagSeguro Operational
90 days ago
100.0 % uptime
Today
Brazil - PicPay Operational
90 days ago
100.0 % uptime
Today
Brazil - Santander Operational
90 days ago
100.0 % uptime
Today
Chile Operational
90 days ago
100.0 % uptime
Today
Colombia Operational
90 days ago
100.0 % uptime
Today
India Operational
90 days ago
100.0 % uptime
Today
Mexico Operational
90 days ago
100.0 % uptime
Today
Panama Operational
90 days ago
100.0 % uptime
Today
Peru Operational
90 days ago
100.0 % uptime
Today
Ecuador Operational
90 days ago
100.0 % uptime
Today
External Providers Operational
AWS cloudfront Operational
AWS ec2-sa-east-1 Operational
AWS ec2-us-east-1 Operational
AWS health Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
Ticketing System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Mexico - Scheduled Maintenance Window for SPEI and Payouts Jan 22, 2026 06:00-09:00 UTC

We would like to inform you that SPEI has scheduled an internal maintenance window for Thursday, January 22th, 2026, from 06:00 to 09:00 UTC. During this time, the SPEI payment service may experience intermittent issues when creating and approving transactions. Payouts from Mexico may also face delays. We encourage you to take the appropriate measures.
Posted on Jan 20, 2026 - 19:02 UTC

Colombia - PSE - ACH Maintenance Jan 25, 2026 04:00-07:00 UTC

We would like to inform you that ACH-PSE has scheduled an internal maintenance window for Sunday, January 25, 2026, between 04:00 and 07:00 AM UTC. During this time, the PSE payment service may experience intermittent issues with the creation and approval of transactions.
Posted on Jan 19, 2026 - 23:31 UTC
Jan 21, 2026

No incidents reported today.

Jan 20, 2026
Mexico - Payouts - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 20, 17:00 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 20, 16:51 UTC
Update - We are continuing to work on a fix for this issue.
Jan 20, 02:57 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects payouts in Mexico. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 19, 21:46 UTC
Jan 19, 2026
Brazil - Central Bank - Pix System Intermittences
Resolved - This incident has been resolved.
Jan 19, 18:24 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 19, 18:16 UTC
Identified - We would like to inform you that we have identified an incident with the Brazilian Central Bank system causing intermittent issues with payment processing for pix method and several banks. This is currently affecting all transactions and may result in delays for our customers. However, we want to assure you that all D24 services are fully functional despite this incident. We will closely monitor the situation with the Central Bank system and provide updates in case of any improvements.
Jan 19, 17:37 UTC
Colombia - Banco Nequi - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 19, 13:41 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 19, 12:58 UTC
Identified - We want to inform you that Banco Nequi is currently presenting issues on their side, resulting in intermittences in the approval of payments through PSE. All D24 services are fully operational.
We are closely monitoring the situation and will update this incident as soon as any news becomes available.
Jan 19, 07:55 UTC
Chile - Delays Completing Payouts
Resolved - This incident has been resolved.
Jan 19, 11:37 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 19, 10:43 UTC
Investigating - We are currently investigating this issue.
Jan 19, 08:23 UTC
Brazil - Itaú - Home Banking Issues
Resolved - This incident has been resolved.
Jan 19, 06:51 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 19, 06:41 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 19, 06:30 UTC
Jan 18, 2026
Mexico - BBVA - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 18, 13:23 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 18, 12:17 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 18, 10:20 UTC
Mexico - BBVA - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 18, 09:56 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 18, 09:38 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 18, 07:48 UTC
Investigating - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 18, 07:47 UTC
Colombia - PSE - ACH Maintenance
Completed - The scheduled maintenance has been completed.
Jan 18, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 03:30 UTC
Scheduled - We would like to inform you that ACH-PSE has scheduled an internal maintenance window for Sunday, January 18, 2026, between 03:30 and 08:00 AM UTC. During this time, the PSE payment service may experience intermittent issues with the creation and approval of transactions.
Jan 16, 16:43 UTC
Brazil - Banco do Brasil - Home Banking Issues
Resolved - This incident has been resolved.
Jan 18, 04:28 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 18, 04:17 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco do Brasil payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 18, 03:35 UTC
Brazil - Santander - Open Finance Issues
Resolved - This incident has been resolved.
Jan 18, 02:02 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 18, 00:37 UTC
Identified - We would like to inform you that we have identified issues on Santander's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Santander are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Jan 17, 17:02 UTC
Jan 17, 2026
Ecuador - Banco Guayaquil - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 17, 15:01 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 17, 14:48 UTC
Investigating - We are currently investigating this issue.
Jan 17, 05:15 UTC
Chile - Webpay - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 17, 11:20 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 17, 10:16 UTC
Investigating - We are currently investigating this issue.
Jan 17, 08:19 UTC
Brazil - Bradesco - Home Banking Issues
Resolved - This incident has been resolved.
Jan 17, 10:12 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 17, 10:02 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 17, 09:49 UTC
Brazil - Santander - Home Banking Issues
Resolved - This incident has been resolved.
Jan 17, 07:53 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 17, 07:43 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 17, 07:22 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jan 17, 05:44 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 17, 05:34 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 17, 04:43 UTC
Chile - Webpay - Scheduled Maintenance Window
Completed - The scheduled maintenance has been completed.
Jan 17, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 02:00 UTC
Scheduled - We would like to inform you that Transbank has scheduled a maintenance window for Saturday, January 17, 2026, from 2:00 to 5:00 UTC. Please be aware that intermittent issues with Webpay may occur during this period.
Jan 10, 10:22 UTC
Jan 16, 2026
Brazil - Santander - Home Banking Issues
Resolved - This incident has been resolved.
Jan 16, 07:28 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 16, 07:07 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 16, 06:56 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jan 16, 04:15 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 16, 04:04 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 16, 03:54 UTC
Mexico - BBVA - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 16, 01:56 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 16, 01:38 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer method. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 16, 01:14 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 16, 00:42 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 16, 00:11 UTC
Jan 15, 2026
Brazil - Itaú - Home Banking Issues
Resolved - This incident has been resolved.
Jan 15, 13:16 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 15, 13:05 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 15, 12:55 UTC
Brazil - Santander - Home Banking Issues
Resolved - This incident has been resolved.
Jan 15, 12:26 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 15, 12:16 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 15, 12:04 UTC
Chile - Falabella - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 15, 06:27 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 15, 05:39 UTC
Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 15, 03:25 UTC
Jan 14, 2026
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jan 14, 17:21 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 14, 17:11 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 14, 16:58 UTC
Jan 13, 2026
Brazil - Itaú - Home Banking Issues
Resolved - This incident has been resolved.
Jan 13, 15:19 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 13, 15:07 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 13, 14:22 UTC
Chile - Falabella - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 13, 06:31 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 13, 05:25 UTC
Identified - We would like to inform you that Banco Falabella is currently presenting an error on their Home Banking application, resulting in lower conversion rates for the method. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 13, 03:25 UTC
Brazil - Banco Inter - Home Banking Issues
Resolved - This incident has been resolved.
Jan 13, 05:32 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 13, 05:22 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 13, 05:11 UTC
Jan 12, 2026
Brazil - Bradesco - Home Banking Issues
Resolved - This incident has been resolved.
Jan 12, 17:35 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 12, 17:25 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 12, 17:14 UTC
Jan 11, 2026
Brazil - Banco Inter - Home Banking Issues
Resolved - This incident has been resolved.
Jan 11, 10:17 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 11, 10:07 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Banco Inter payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 11, 09:56 UTC
Brazil - Itaú - Home Banking Issues
Resolved - This incident has been resolved.
Jan 11, 09:20 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 11, 09:09 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Itaú payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 11, 08:47 UTC
Chile - BCI - Home Banking Issues
Resolved - This incident has been resolved.
Jan 11, 05:07 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 11, 04:31 UTC
Investigating - We would like to inform you that we have identified a decrease in the conversion rates of BCI payments due to an error on their HomeBanking application, affecting the method itself. All D24 services are fully functional.
We are closely monitoring the situation and will provide updates in case of any improvements.
Jan 11, 03:36 UTC
Brazil - Caixa - Home Banking Issues
Resolved - This incident has been resolved.
Jan 11, 04:08 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 11, 03:58 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Caixa payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 11, 03:47 UTC
Mexico - BBVA - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 11, 02:56 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 11, 02:28 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 11, 02:06 UTC
Jan 10, 2026
Brazil - Caixa - Open Finance Issues
Resolved - This incident has been resolved.
Jan 10, 19:13 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 10, 18:48 UTC
Identified - We would like to inform you that we have identified issues with Open Finance (ITP), affecting bank transfers for Caixa. All D24 services are fully operational.
We will continue to monitor this incident and inform you of further issues.
Jan 10, 06:00 UTC
Peru - Yape - Decrease in Conversion Rates
Resolved - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 10, 07:39 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 10, 06:59 UTC
Identified - We would like to inform you that Yape is presenting issues on their platform, resulting in lower conversion rates for Tupay payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 10, 06:49 UTC
Chile - Webpay - Transbank Issues
Resolved - This incident has been resolved.
Jan 10, 07:25 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 10, 06:58 UTC
Identified - We want to inform you that we are observing a decrease in conversion rates for WebPay due to intermittent issues on Transbank's side. All D24 services are fully functional.
We are closely monitoring the situation and will update this incident as soon as we have any news.
Jan 10, 06:20 UTC
Investigating - We are currently investigating this issue.
Jan 10, 05:27 UTC
Brazil - Bradesco - Home Banking Issues
Resolved - This incident has been resolved.
Jan 10, 05:05 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 10, 04:54 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Bradesco payments due to an error on their Home Banking application, affecting Pix transactions, and the completion of payouts for their customers. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 10, 04:44 UTC
Chile - Webpay - Scheduled Maintenance Window
Completed - The scheduled maintenance has been completed.
Jan 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 02:00 UTC
Scheduled - We would like to inform you that Transbank has scheduled a maintenance window for this Saturday, January 10, 2026, from 2:00 to 5:00 UTC. Please be aware that intermittent issues with Webpay may occur during this period.
Jan 9, 15:35 UTC
Brazil - Santander - Home Banking Issues
Resolved - This incident has been resolved.
Jan 10, 02:20 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions, and the completion of payouts for their customers. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 10, 02:10 UTC
Update - We are now seeing the conversion rates reaching the expected values for the payout completion. However, the issues affecting Pix payments are still ongoing, we will continue monitoring and inform you regarding any news.
Jan 10, 01:59 UTC
Update - We would like to inform you that we have identified that the issues with Santander are currently impacting the completion of payouts for their customers.
We are actively monitoring the situation and will provide updates as soon as any new information becomes available.
Jan 10, 01:49 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 10, 01:38 UTC
Jan 9, 2026
Brazil - Santander - Home Banking Issues
Resolved - This incident has been resolved.
Jan 9, 17:21 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values for Pix transactions. We will continue monitoring over the next few minutes and close the incident if no further issues arise.
Jan 9, 17:10 UTC
Identified - We would like to inform you that we have identified a decrease in the conversion rates of Santander payments due to an error on their Home Banking application, affecting Pix transactions. All D24 services are fully functional.
We will closely monitor this situation and provide updates in case of any improvements.
Jan 9, 16:59 UTC
Peru - Yape - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 9, 07:36 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 9, 07:10 UTC
Identified - We would like to inform you that Yape is presenting issues on their platform, resulting in lower conversion rates for Tupay payments. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 9, 06:39 UTC
Jan 8, 2026
Mexico - Scheduled Maintenance Window for SPEI and Payouts
Completed - The scheduled maintenance has been completed.
Jan 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 06:00 UTC
Scheduled - We would like to inform you that SPEI has scheduled an internal maintenance window for Thursday, January 08th, 2026, from 06:00 to 07:00 UTC. During this time, the SPEI payment service may experience intermittent issues when creating and approving transactions. Payouts from Mexico may also face delays. We encourage you to take the appropriate measures.
Jan 6, 19:01 UTC
Chile - Banco Estado - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 8, 04:49 UTC
Monitoring - We are now seeing the conversion rates reaching the expected levels. We will keep monitoring and inform you of further issues.
Jan 8, 04:12 UTC
Identified - We want to inform you that Banco Estado is presenting an error on their Home Banking application, resulting in lower conversion rates for the method, bank transfers and payouts. All D24 services are fully functional.
We are closely monitoring this situation and will provide updates in case of any improvements.
Jan 8, 02:23 UTC
Jan 7, 2026
Mexico - Delays Completing Payouts
Resolved - This incident has been resolved.
Jan 7, 15:29 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 7, 15:13 UTC
Investigating - We are currently investigating this issue.
Jan 7, 03:42 UTC
Mexico - BBVA - Decrease in Conversion Rates
Resolved - This incident has been resolved.
Jan 7, 09:18 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 7, 08:54 UTC
Identified - We would like to inform you that BBVA is presenting issues on their side, resulting in an intermittence that affects the BBVA Bancomer and SPEI payments. All D24 services are fully functional.
We are closely monitoring the situation and will update you on this incident as soon as we see any improvements.
Jan 7, 06:59 UTC
Brazil - Itaú - Open Finance Issues
Resolved - This incident has been resolved.
Jan 7, 02:00 UTC
Monitoring - We are now seeing the conversion rates reaching the expected values. We will keep monitoring and inform you of further issues.
Jan 7, 00:43 UTC
Identified - We would like to inform you that we have identified issues on Itaú's side that are causing instability in their Open Finance (ITP) service, affecting bank transfers. However, please note that Pix payments through Itaú are not affected and all D24 services are fully functional.
We will continue monitoring this incident and inform you as soon as any news becomes available.
Jan 6, 22:55 UTC
← Incident History Powered by Atlassian Statuspage